Site icon 99encrypt

Privacy Policy (UK GDPR Compliant)

Last Updated: 12 October 2024

Introduction

At 99Encrypt, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit and use our website, lightskyblue-porcupine-838491.hostingersite.com (the “Website”). We ensure that your personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

1. Who We Are

99Encrypt (“we”, “us”, “our”) is an online service dedicated to providing data encryption solutions. This Privacy Policy explains how we process personal data of users in the UK.

For any questions or concerns regarding this policy, you can contact us at:

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: Full name, email address, and phone number.
  • Account Information: Username, password, and profile details when you register an account on our Website.
  • Technical Data: IP address, browser type and version, time zone settings, and operating system.
  • Usage Data: Information about how you use our Website, including page views, clicks, and navigation patterns.
  • Transaction Data: If you purchase a service, we may collect details of your purchase, including payment information (although payment details are securely processed by a third-party provider).

3. How We Collect Personal Data

We collect personal data in the following ways:

  • Directly from You: When you fill out forms, register an account, make a purchase, or contact us via email or chat.
  • Automatically: Through cookies and other tracking technologies when you browse our Website. Please refer to our Cookie Policy for more details.
  • From Third Parties: We may receive personal data about you from external services such as payment processors or partners.

4. How We Use Your Personal Data

We process personal data for the following purposes:

  • To Provide Services: We use your data to create and manage your account, deliver the services you request, and provide customer support.
  • To Improve Our Website: We analyse technical and usage data to improve the performance, functionality, and user experience of our Website.
  • To Communicate with You: We send service-related communications, including account updates, technical notices, or administrative messages.
  • For Marketing (with Your Consent): If you have opted in, we may send you marketing communications about new products, promotions, and updates. You can opt out at any time.
  • To Comply with Legal Obligations: We may process your data to comply with legal or regulatory obligations, such as maintaining financial records or responding to lawful requests from authorities.

We rely on the following legal bases under UK GDPR to process your personal data:

  • Performance of a Contract: To fulfil our obligations to you when you register for and use our services.
  • Consent: For marketing communications and certain types of cookies, we rely on your explicit consent, which you can withdraw at any time.
  • Legitimate Interests: To operate and improve our Website, manage security, and prevent fraud, provided this does not override your data protection rights.
  • Compliance with Legal Obligations: To comply with applicable laws and regulations.

6. How We Share Your Personal Data

We will not sell or share your personal data with third parties except in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who assist us with website hosting, payment processing, customer support, and email delivery. These providers have access to your data only to perform their functions and are contractually obligated to maintain its confidentiality.
  • Legal Requirements: If required by law or in response to a valid legal request, we may disclose your personal data to government authorities or other third parties.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK, where data protection laws may not provide the same level of protection as in the UK. In such cases, we ensure that adequate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. When we no longer need your data, we will securely delete or anonymise it.

9. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, use, or disclosure. These include encryption, secure servers, and access controls. However, please note that no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Cookies

We use cookies and similar tracking technologies to collect information about how you use our Website and to improve your browsing experience. For more information about the types of cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.

11. Children’s Privacy

Our Website is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the “Last Updated” date at the top. We encourage you to review this policy periodically.

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